Privacy Policy

1. Information we collect

2. How we use your information

3. How we share your information

4. Security of your information

5. Cookies and tracking technologies

6. Your data protection rights

7. Changes to this Privacy Policy

1.1 Personal information

1.2 Non-personal information

2.2 Non-personal information

3.1 External service providers

3.2 Legal requirements

2.1 Personal information

Name
ADDRESS
Email address
Phone number
Payment information
Identification documents (e.g. passport, ID card)

To process your reservations and bookings
To communicate with you regarding your stay.
To provide customer service and support.
To comply with legal obligations
To personalize your experience

We may disclose your information to comply with applicable laws, regulations, or legal requests, including:

To respond to subpoenas or court orders
To protect the rights, property, or safety of our hotel, our guests, or others.
To prevent or investigate possible irregularities in relation to our services
To comply with legal obligations or regulatory requirements

We implement various security measures to protect your personal information. However, no method of transmission over the Internet, or method of electronic storage, is completely secure, so we cannot guarantee absolute security.

We use cookies and similar tracking technologies to monitor activity on our website and to store certain information. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you don't accept cookies, you may not be able to use certain parts of our website.

Depending on your location, you may have the following rights regarding your personal data:

The right of access – You have the right to request copies of your personal data.
The right to rectification: You have the right to request that we correct any information you believe to be inaccurate.
The right to erasure: You have the right to request that we delete your personal data, under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing: You have the right to object to the processing of your personal data, under certain conditions.

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. We encourage you to review this policy periodically for updates.

We may share your information with third-party service providers who help us:

Payment processing
Marketing and advertising
Hospitality and website maintenance
Customer service

To analyze website traffic and usage patterns
To improve our services and website functionality
For marketing and advertising purposes in aggregate form
To ensure the security and performance of the website

Browser type
IP address
Cookies and tracking technologies
Aggregate website usage data